My camera was properly set up by MCV. I must admit that. I needed to plug it in directly to the MCV Vera rather than through a switch as I initially did (but was not informed of that fact),… but after that, the camera performed to spec.
I actually like the camera’s physical build parameters better than the model I was intending to purchase (As I understand it the C111A did a better job interpolating a reduced 320x200 pixel resolution picture to 640x480, but was not better as a low-light camera), but not to the tune of $70 more… I would even have endured an M$ set up before paying that… (although I would have had to borrow the machine, since I won’t have an M$ machine in my house). What I am really asking for from MCV is a $40 store credit (especially if they have some harder to find scene control switches available, and it might just mean a discount. Hell, I might even be willing to pay for express shipping and handling).
Yes, I know it is possible to directly access the camera’s html setup page from a *posix compliant OS, but after having already had MCV set it up, that issue is moot.
Like I said, it does not bother me that the unit had changed (if would if I had purchased it based on aesthetics of the C111A). However, I was HIGHLY annoyed that I was not informed of the substitution (& I HAD called them regarding being forwarded an incorrect tracking ID). I would have second-guessed my purchase, based on current pricing. The way I see it,… a C111A arriving would have been fulfillment of my order. Any SUBSTITUTION should have been MY choice. Quite frankly, I would have REFUSED.
Don’t get me wrong, I support the Vera by MCV, & I love my VERA unit,… However, at this point,… I WOULD NOT RECOMMEND any purchase from their on-line store, other than the VERA itself… (However I would still advocate the purchase of a MCV Vera indirect or direct, by ANY interested person),… simply because I would earnestly recommend anything that would do good unto all persons, regardless of where their sympathies lie.
Funny thing is that as a “Travelling Man” (Freemason), I can get a parking ticket issue resolved easier than this one… Kind of pathetic that MCV would not give me the common courtesy that a so-called “inflexible” law enforcement body would do, pulling the right strings, or not. THAT is what I believe is wrong with the USA in this day and age.
It’s about CHOICE, it’s about FREEDOM (Open Source and personal configuration). That is why I CHOSE the MCV Vera in the first place, and that is why I am offended now…
I just hope MCV does the right thing,… Their open source position and attitude and sense of fair-play is why I chose the Vera in the first place, as opposed to just going with LinuxMCE. We’ll see…
But in the meanwhile,… please,… ALL OF YOU,… do proper price comparisons in light of this issue. I would not like to see ANYONE paying more for the same item, accounting for MCV’s service of setting the camera up, of course, as they could somewhere else.
That would simply not conform with my idea of right.
