NORTHQ SmartMeter Driving me Crazy. Failed at: Setting user configuration

Hi, I?m on Vera 3 UI7 FW 1.7.730 and I try to configure NortQ Smart-meters.
Ihave one working as I want polling data at the rate I want and Reading the pulses from my meter, maybe because it has the default value of 1000 impulses/kwh (value in vera 10000)
I have 2 more, and I can configure the wakeup and pollingintervalls. (120 seconds wakeup, 30 seconds polling)
BUT as soon as I try to edit the Pulsefactor variable, the Count of impulses on my meter/kwh, to 8000 the meter just says Failed at: Setting user configuration

I attach screendumps on the current device options if there is something wrong there and anyone knows (attach 2 more in first reply).

Thanks in advance

// F

Last 2 screendumps attached

OK! After a bit of Reading I changed some settings under device options.
The first parameter that is originally set to monitor only, I changed that to 2Byte Dec and entered the value 8000 (The monitored meters pulse interval / kwh multiplied with 10) so now there is no Failed att setting:user configuration any more.

Will report back in a day or two If the values are aligned…

FINALLY it WORKS but it wasn?t all that…

OK, Here is what I did to get all 3 working… 1st one was no problem, but there was 2 of them giving me headaches AND Failed at setting:user configuration.

In short:
Edited Deviceoption param 1 to desired value with datatype 2bit Dec.
Edited deviceoption param 9 to total kwh Reading on the meter multiplied with the meters pulserate.
Edited the wakeup-intervall and poll intervalls to 120 s resp. 30 s.

Applied then I get Failed at setting:user configuration.

Then I Unpaired the device, and paired it again and Voil? - All settings in, no errors and Everything reporting as it should…

So this worked for me!

Now I?m happy again… :smiley:

Can you upload new pics of the configuration?

No real Changes in configuration, when I paired the devices again the correct values was already in the device except the polling and Wake up values…

I will try to change some of the values to Monitoring only (IE param 1 and Param 9 )

Have you made any progress with this time vampire? I’ve recently been trying to do what you are aiming for and I get stuck with a “Waiting for wakeup to configure device”. I ended up changing the pulse on my mains meter instead but I’d really like to get a short interval on readings. Since the “Waiting for wakeup to configure device”-message would not go away despite reboots and what not, I unpaired and re-paired which removed the wait-message but set my back to square #1. Any clues on how to proceed is greatly appreciated. Getting readings only a few times per day is not a great UX.

(Running a Vera Plus UI7 f/w version 1.7.1754)

I have Readings every 2 minutes right now. That is OK for me, but cannot really be used to show current wattage.
It was a bit frustrationg setting it up and North Q support hmm, well i Think I know their Product better then them right now ;)…

Currently at work but can post later…