New Vera 3 and USB and networking frustrations

I just received my new Vera 3 and one of the first things I wanted to set up was my DSC alarm panel on it. I’ve got the panel working under Homeseer, but want to get it onto Vera. I’ve tried two different USB-serial adaptors and neither have worked. One is a Keyspan 19HS which looks to be recognized in the command line but when I go to the web gui there’s no sign of it under the apps. The second is a HL340 which doesn’t look to be recognized at all. The connection to my alarm system is one of the main features I bought Vera for and I’ve had no success.

In addition I’ve had nothing but problems with the network settings and inconsistencies in the settings and documentation. I’m sorry to vent here but I’ve tried everything I could, read through the forums, but nothing seems to match what I see in Vera 3. I’ve submitted a support ticket but have not heard anything.

Jeremy

After plugging in the USB adapter, did you either restart Vera or the LUA/MiOS engine? To restart it involves hitting the save button or the circular arrows in the dashboard.

Any idea which chipset the serial adapters are based on? You could also try the following, which may get you running:

http://forum.micasaverde.com/index.php/topic,1471.0.html

It shouldnt really be needed to the above any more, but may be worth a try if you are tech savvy enough to try it, and would likely save you 25 bucks or so on a compatible one from the list here:

http://wiki.micasaverde.com/index.php/USBSerial_Supported_Hardware

If you do need to buy one then I’ve had great success with these:
http://www.futureelectronics.com/en/Technologies/Product.aspx?ProductID=UC232R10FUTURETECHNOLOGYDEVICES2297802

I’ve tried going through all of that with no luck. The keyspan one is fairly common and looks to be recognized.

dmesg outputs:
usb 2-2: new full speed USB device using rt3883-ohci and address 2
keyspan 2-2:1.0: Keyspan 1 port adapter converter detected
usb 2-2: Keyspan 1 port adapter converter now attached to ttyUSB0

and the usbserial file lists:
0: module:keyspan name:“Keyspan 1 port adapter” vendor:06cd product:0121 num_ports:1 port:1 path:usb-rt3883-ohci-2

but beyond that I’m clueless. There is nothing showing up under Apps->Develop Apps->Serial port config

Another part of the problem is some of the files or folders mentioned in a lot of the forums don’t actually exist the same on Vera3. I’m guessing this is a part of the upgrades made to it from previous versions. I don’t really want to go out buying another adaptor on the off chance it might work and considering that would take weeks to ship to Canada plus the cost. As for the HL340 adaptor I’ve come across comments that it’s a pl2303 chipset but nothing very official to substantiate that.

Once its recognized by the OS it will only show up in the MiOS developers/serial page if you restart the MIOS engine. Can you confirm you’ve done that?

I’ve clicked save, I’ve clicked reload, I’ve power cycled it, I’ve tried everything I can think of.

As strangely mentioned, does it show up under the “MiOS developers/serial page”?

  • Garrett

As I mentioned earlier, nothing is showing up under the Apps->Develop Apps->Serial port config page. Is this the page you’re referring too?

I’ve now run into another issue. I thought in order to start from scratch I would do a factory reset. I’ve done it both through the Backup page and the reset button, but now I can’t upgrade to the newest firmware. When I try I get this:

Testing connection to: download1.mios.com … OK

There is a newer version of the software available, and it’s highly recommended that I upgrade my software now.
Running Version 1.5.215
Latest Version 1.5.254

and when I click upgrade it fails with:

Please wait while downloading firmware image …
Failed to download the Firmware Url!!!
Click here and try again

I’ve seen some other posts that indicate the download servers may be down perhaps!

just got my VeraLite and inserted the Keyspan 19h and I get this in dmesg

usb 2-1: new full speed USB device using rt3883-ohci and address 3
keyspan 2-1:1.0: Keyspan 1 port adapter converter detected
usb 2-1: Keyspan 1 port adapter converter now attached to ttyUSB0

but nothing under app/dev/serial

ideas?