My new VeraLite acting up

Hey guys,

Only have had this thing for one day, and have only setup the one wall switch that I currently have (waiting for much more). This one switch was working fine last night but today I don’t see it in my dashboard at all and see an error at the top indicating there are no devices. I thought to them remove it and re-add to the system so I unplugged the Vera and put the batteries back in, took it to the wall switch and found that the unit will not go into pairing mode at all, I get the solid blue light but never get the flashing orange light. Pulled the batteries a few time to re-set and try again but all I get is the blue solid light. Any ideas…

UPDATE - Called tech support as I noticed that when plugged into the normal power (not batteries) I had no orange light at all. They had me put the unit in support mode and they did some magic and it’s all back now, including the device they disappeared. They told me that Z-Wave settings got messed up somehow, I did nothing…!