Multiple Notifications - and notifying everyone when one person selected

I have a motion detector set up. Initially, I had no notifications on the device it’s self and had a notification set up on the scene. Every time the scene triggered, I was getting 4 notifications… two by text, two by email. I removed my phone number and then was getting 2 by email. I turned off notification in the scene and instead had a notification on the device - still getting two notifications. How do I fix this? I want one notification when the motion detector is armed and detects motion.

Then, this week, I added another user. This user is not selected on any device or scene notifications but was still getting notifications of everything via email. So, I went into their user account and set their maximum notifications to 0 - and they are still getting notified. How do I fix this? I want this other user to get zero notifications.

Can anyone help me with this? I’m ready to rip the whole thing out. Everyone is getting notified of everything twice, even with notifications completely turned off for that person. It’s doing the same thing with the smoke alarm - so it’s not a malfunction on the device.

I’m no expert, but I had some success getting messages stopped by going into Dashboard, click the > by “My Modes”. Scroll down to “Who should be notified” section and see how that is set.

I disabled almost everything and turned some back on to see how it worked.

Good luck!