Monoprice door/window sensor not working properly

My newly installed door sensor from Monoprice isn’t working. It does pair correctly and I see it as a door sensor in Vera.

It correctly detects a door open if started from untripped state.

When I close the door again it will switch to ‘closed’ and instantly back to ‘open’ again. I have to manually untrip the sensor by changing the appropriate variable for it to go back to ‘closed’ again. If I don’t do this it will just stay in ‘opened’ and only momentarily switch to ‘closed’ whenever I close the door.

I also had a garage door sensor from Monoprice before that was showing similar behavior. I thought it was broken so I returned it.

Any ideas? My VeraEdge is on 1.7.1248

It’s not the sensor. There seems to be a bug in UI7. GetVera fixed it for the PIR sensors but it still is there for the door/window and glass break sensor. I believe someone already reported this but I am not sure.

I am having this exact same issue. There are a couple of threads discussing it. I’m hoping for a fix soon!

Is there a way to adjust the sensitivity of the door and window sensor? If your system has these options try adjusting it to the desired outcome. If not then there may be a problem with the program of Vera. You should report it and have them fix your system. You don’t have to mess with the hardware as it will void the warranty.

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