When I do a Vera setup for someone now days I use a Sonos One running Google assistant with Google home for the primary voice assistant. If needed I use Amazon Alexa minis for the secondary voice assistants. I use Google assistant as the primary voice assistant because it responds a lot faster than Alexa and provide a better user experience. I use Alexa for secondary voice assistants because Alexa supports a lot more device then Google. I use google assistant and Alexa as the software controls as they have a large section of apps and integrate with a lot more products then the Vera. I use Vera as the hardware controller for the Z-wave and zigbee network. The bulk of the scene are done on Google and Alexa the only sense I do on Vera relate to sensors and timers. If setup correctly there is no reason for a end use to assess the Vera controller or look at a Dashboard unless they need to add another device.
The only real pain points I have right now are devices that only provide integration with Apple home and integrating with home security panels such as Honeywell and DSC
Just explaining my lack of excitement.
I’m going to play devil’s advocate.
What is the life span of a vera controller 5 years, 10 years? Lets take the cost a VeraSecure and dived that buy the cost of your monthly subscription, where is the breakeven point?
Its not for Microsoft soft products, backup solution, video games, hosting costs, lease agreements and most of other subscription model, but I will give you the benefit of the doubt.
How will your software work, if some sign up for one month to get updates than cancels there subscription what happens to their product? If a person has 4 products that are all linked together will they need to pay for one subscription or 4 subscriptions? What will your solution offer that is not currently available?
I agree, the home automation industry has is very little support from the device manufactures for software developers. The other problem is once you have a good product it’s hard for software developers to get good exposure for their products. If you’re not selling products you’re not making money, if you’re not making money there is zero motivation to share your work and have to deal with end users. If a device manufactures want to sell more products you would think it would be in there best interests to build and regulate a strong support system for independent software developers like what you see for phones or in the gaming industry.
I would say end users treated Home automation system like they do security systems, they want it setup and never have to touch the control ever again unless they need to add something.