Lots of errors in logs, veralite (ui7) seems to restart excessively

tiwas · February 22, 2015, 3:00pm

Hi,
I’ve reacted to my veralite restarting a little too often for my taste, but it hasn’t really bothered me much before upgrading to ui7 and wanting to really start using it productively. While trying to get my new sensors working, I’ve been seeing a lot of weird stuff in my logs. The latest is a string of these:

01 02/22/15 13:47:56.361 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.361 RAServerSync::SendAlert 0x147bca8 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464168 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.369 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.370 RAServerSync::SendAlert 0x147bde0 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464470 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.378 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.378 RAServerSync::SendAlert 0x147bf28 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464618 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.386 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.386 RAServerSync::SendAlert 0x147c060 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_14642e0 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.394 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.395 RAServerSync::SendAlert 0x147c178 retries 12 failed https://127.0.0.1/event/event/event age: 47120 file: /etc/cmh/persist/a_1424562148_1424562156_ff5ff0 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680>

Anyone able to tell me what’s going on? Should I just reset the whole thing and start from scratch? Is it possible to backup my network while not bringing all the fluff and restore this onto a fresh config?

Cheers

tiwas · February 22, 2015, 3:24pm

Ok, here’s more. I’ve seen the “LEAK” error several times before it seems to restart…

02 02/22/15 16:22:07.457 ZWaveNode::Wakeup did a poll for 53 1208 seconds interval 10800 existing (nil) heal (nil) <0x2b824680> 04 02/22/15 16:22:07.667 __LEAK__ this:12288 start:1204224 to 0x14b1000 <0x2b824680> 01 02/22/15 16:22:08.266 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: __LEAK__ this:4096 start:1208320 to 0x14b2000 <0x2ba24680> 01 02/22/15 16:22:08.268 RAServerSync::SendAlert 0x1493040 retries 1 failed https://127.0.0.1/event/event/event age: 1 file: /etc/cmh/persist/a_1424605388_1424618527_1493040 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 04 02/22/15 16:22:23.547 <0x2b824680> 02 02/22/15 16:22:36.156 ZWaveNode::HandlePollUpdate_Basic_Set node 53 device 235 unhandled <0x2b824680> 01 02/22/15 16:22:37.103 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 16:22:37.104 RAServerSync::SendAlert 0x14895c0 retries 2 failed https://127.0.0.1/event/event/event age: 30 file: /etc/cmh/persist/a_1424605388_1424618527_14895c0 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 16:22:38.103 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 16:22:38.104 RAServerSync::SendAlert 0x1493040 retries 2 failed https://127.0.0.1/event/event/event age: 31 file: /etc/cmh/persist/a_1424605388_1424618527_1493040 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 02 02/22/15 16:22:49.447 ZWaveNode::HandlePollUpdate_Sensor_Binary_Report node 36 device 189 poll response <0x2b824680> 02 02/22/15 16:22:51.787 ZWaveNode::HandlePollUpdate_Sensor_Binary_Report node 36 device 190 poll response <0x2b824680> 01 02/22/15 16:22:53.295 UserData::WriteUserData saved--before move File Size: 36234 save size 36234 __LEAK__ this:221184 start:1429504 to 0x14e8000 <0x2ba24680> 02 02/22/15 16:22:53.296 UserData::TempLogFileSystemFailure start <0x2ba24680> 02 02/22/15 16:22:53.630 UserData::TempLogFileSystemFailure 135296

tiwas · February 26, 2015, 12:46pm

Noone knows how to stop this from happening? My logs are impossible to look at through the browser because of the sheer number of these coming up, and it even seems like they occasionally make my veralite reboot…

RichardTSchaefer · February 26, 2015, 1:51pm

Did you call support ?

system · February 26, 2015, 9:01pm

[quote=“tiwas, post:1, topic:186093”]Hi,
I’ve reacted to my veralite restarting a little too often for my taste, but it hasn’t really bothered me much before upgrading to ui7 and wanting to really start using it productively. While trying to get my new sensors working, I’ve been seeing a lot of weird stuff in my logs. The latest is a string of these:

01 02/22/15 13:47:56.361 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.361 RAServerSync::SendAlert 0x147bca8 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464168 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.369 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.370 RAServerSync::SendAlert 0x147bde0 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464470 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.378 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.378 RAServerSync::SendAlert 0x147bf28 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_1464618 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.386 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.386 RAServerSync::SendAlert 0x147c060 retries 12 failed https://127.0.0.1/event/event/event age: 234826 file: /etc/cmh/persist/a_1424374446_1424374450_14642e0 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680> 01 02/22/15 13:47:56.394 FileUtils::ReadURL 7/resp:0 user: pass: size 1 https://127.0.0.1/event/event/event response: <0x2ba24680> 01 02/22/15 13:47:56.395 RAServerSync::SendAlert 0x147c178 retries 12 failed https://127.0.0.1/event/event/event age: 47120 file: /etc/cmh/persist/a_1424562148_1424562156_ff5ff0 err: 0 sess: serv: 127.0.0.1/ <0x2ba24680>

Anyone able to tell me what’s going on? Should I just reset the whole thing and start from scratch? Is it possible to backup my network while not bringing all the fluff and restore this onto a fresh config?

Cheers :)[/quote]

tiwas, I created a support ticket for you. Our Customer Care Team will be in touch right away and they will help get you sorted.

tiwas · February 26, 2015, 9:08pm

Yes, but in my experience forums are quicker if someone’s seen the error before.

Thanks, but I already have a ticket active. Michael M sent me an email a couple of hours ago. I replied shortly after, but haven’t heard back from him. Hopefully I’ll hear back soon…

system · February 26, 2015, 9:13pm

Could you forward me the email. It must be from a different address than the one you use for the forum.

Marc Shenker ▾ Training Manager

Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.com ▾ marc@getvera.com ▾ +1 (866) 966-2272

anthonyris · March 17, 2017, 3:12am

Was there ever a resolution to this? I’m now getting same errors, repeated endlessly, in the log files, the Vera3 hangs after a while.