Hi, my name is Valerie from Sinope. Following many questions we have received lately, I want to make sure there is no confusion regarding our upcoming API. We are currently working on the development of an API that will be offered to some integrators. This API should be available in a few weeks. If you have any more questions, please contact us at info@sinopetech.com.
[quote=“sinope, post:129, topic:179652”]Hi everyone,
My name is Valerie, Communication and Marketing Advisor for Sinope Technologies. I would first like to thank everyone who has bought our products. You have many good things to say about our thermostats and we appreciate your support. I will now address some issues that have arisen through this chat room.
We launched our first Web thermostat last October. We are a young company on paper, but know that our expert employees have been working in electronic control products for the past 20 years. Also, we already have more than a million thermostats sold and installed to date. So no need to be worried, we are here to stay!
Innovation is at the heart of our work which allows our products to benefit from unrivaled energy efficiency and meet current and future needs of our consumers. We are currently working on an API that will allow interaction with other platforms. We expect to have the API by the end of the year. We also have many more products coming soon which should please many of you. If you would like to be notified when the API or future products will be available, please send us an email at info@sinopetech.com to be added to our distribution list.
If you have any more questions, please feel free to contact us by email at support@sinopetech.com. Our number 1 goal is to please and keep customers.[/quote]
It is quit funny that you change the scenario… we were suppose to have an API that allow interaction with other platform before the end of the year what bring us to invest a lot of money because of that scenario… 2 HUBS and 14 thermostats… Now it is not exactly what you mean 7 months later … I was hoping to have an API before the end the year and I plan the management of my heating system in consideration of your forecast… Would you please tell me what I gonna do now with my 1000$ investment… and tell me what you mean by an API that will be offered to some integrators…
As mentioned last April, an API will be available to some integrators (for platforms such as Control4) in a few weeks. These things take time and we are doing everything in our power to have it available as soon as possible. If the situation changes we will make sure to keep you informed by giving updates on this forum. Please be advised that not all features of the neviweb? platform such as consumption graphics will automatically be available through other platforms. Please do not hesitate to contact us by phone at 1 855 741 7701 we will be happy to answer all your questions if you require further information. Customer satisfaction is very important to us and we will make sure to keep you informed on any new developments. Sincerely
I’ve talk to you already by phone… thank you to make it clear to us… at least I know now that I will be able to connect to Vera before the end of the year threw a patch… 
Control 4. are you kidding me.
One of the most expensive and exclusive platforms on the market. and only sold through certified vendors. Very few people own or want a control4.
Many want to control your thermostats with their simple HA system. Vera, Smart things, …
Who else are you working with for API , I hope you include Vera and a plugin for it by the end of the year. This community would greatly appreciate it.
Hi, do not worry, we are not approaching only one integrator. As soon as we can announce more, we will. In the meantime, you can always register on our Facebook page or our newsletter to be kept informed of new developments. Have a good day and thank you for your interest.
That does not instill much confidence.
So who are these other integrators sinope?
Hi, as previously mentionned, as soon as we are able to announce any names, we will. In the meantime, if you have more questions concerning the API, do not hesitate to contact us at info@sinopetech.com. Thank you and have a good day.
Almost the end of the year!
Don’t hold your breath with bleeding edge technology.
You’ll die first
Ok it 2016, what do they have for us? I have a lot of them that I would like to control using my HA
nothing.
It would be great if they gave us something.
Hi, I am happy to report that the API for Sinope Technologies is now available for authorized professional integrators. The first automation system to be compatible with our platform is Control4. We are currently working to make neviweb compatible with many more systems. Consult the support section of our website regularly since it is where we will add new systems as soon as they are confirmed. Best regards
What would be the next move for the Vera’s users…?
Hi, we do not have a date for now for Vera but as soon as we have more information, it will be added to the support section of our website. Thank you
Hi Valerie, Why would you not offer the API for some of the users on this site? We have people that have great experience and can eat that better than your own team. Just my two cents.
I agree, i asked to have access and said no:(
Hi, for now the API is only available to professional integrators. We will make sure to keep you all posted if we decide to make it available at a larger scale. Best regards
Hi Valerie,
I wonder why you would not use the expertise of some excellent developers on this forum. Some of the things this group have been amazing.
You should reconsider.
T