Is it mandatory to get unflagged before downgrading to ui5?

Trying to downgrade a Vera 3 toUi5 from Ui 7. It seems to go fine. However, as the unit comes up and loading I would lose connection for awhile. I let it sit and after awhile it goes back to UI7

If the flag has been set then yes, contact them and have it removed or else it will keep upgrading to UI7

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