If you are having network issues: Read This

Community Playground General Discussions
1

As most of you guys know, I have been on this forum from the beginning. I recently had a huge network issue where my devices weren’t responding and the network seemed to crash. I would try and reconfigure a device and it would tell me unable to obtain information on the node. I immediately suspected a problem with Vera. So I reset Vera and reset the network. I spent several days trying to get the network back together with no success. I bought a new dongle from ASI Home. No luck…I was experiencing the same issues with the new dongle.

So I powered the whole house down from the breaker box. The devices are now acting like they are supposed too. Ok, so I am getting my network back up and running.

I learned a lesson this week. If you network is acting wonky, power the whole house down and bring the power back up slowly. Nodes that I was not able to configure, I now can configure.

Its as if one of the beam devices I had was acting as a jammer blocking all the zwave traffic. This was not a vera issue!

2

yes, you are one of the regualr guys in the forum and so with JOD, fall-line and many more. that’s good to know. i would have never thought of powering the whole house down from the breaker box if that problem has to happen to me. thanks for the info

3

I had similar issue, the devices were not responding or configuring. I spent many hours reconfiguring the network, removing and adding devices to the network, also called Vera tech support (who, BTW, were very helpful) without any success. Then I saw this post and powered down the whole house, repowered the house, reset the z-network and now everything is working perfectly.

There must be an explanation for this, I just can’t think of one.

4

I guess now it’s time to pinpoint the device causing the issue and eliminate it or talk to the manufacturer.