How Best to Report Firmware Bugs?

Community Playground General Discussions
1

I’ve been meaning to ask this since I first joined the Forum:

“Where is the best place for Vera users to report bugs they encounter?”
(Or Feature Requests for that matter)

I tacitly assumed it was here in the Forum, or, for more specific, reproducible issues, the “Verbose Logs” / “Tech Support” route.

But as often as I run across old Forum topics with (seemingly) unanswered questions, I’ve begun to wonder… does MCV use any kind of formal “Problem Ticket” system that a user can post directly into, and receive occasional updates on?

(I know this is how things worked at Moneydance.com, as well as for Firefox development and now program developers like Zynga…)

2

Wow, did not realize I already knew the answer to my own question! Looks like I once registered for a login at:

http://bugs.micasaverde.com/main_page.php

Is it OK to still use this method of reporting?

3

Do you think that at http://bugs.micasaverde.com/main_page.php you can find the bugs that are making us nervous? I often took a look at that but never could identify hot issues MCV is working on.

I somehow have the feeling that MCV does not really use Mantis to structure their development workforce.

But I don’t want to rule out that my problems are the minor ones… :wink: