In the last week alone I have had 11 devices fail. Since the battery pack that came with my Vera 2 worked exactly once this means I’m likely not going to get some of these devices to remove and re-add them easily (long cat-6 and an extension cord). If I run a “heal” it will mean I spend a few hours trying to get my 3 locks and other battery devices hooked up again, which are the only things that seem pretty stable right now.
So my questions are simple…when is Vera going to suck less? When will they build a stable UI that is easy to manage? When will the switches (Leviton) I add work ALL the time? When do the “Unable to get information on node” and “Transmit failed with code: 1” error messages stop? When can this stop being a hobby and actually be a dependable home automation device?
I can tell you I have not experienced most if not all of your symptoms with my Vera 2 or Vera 3. Not sure why you are having trouble. My leviton devices have been rock solid.
I actually wasn’t blaming the switches, I mentioned them because I wanted to point out that I was using what I believe are reliable products. I also have a few outlets (don’t remember what brand off the top of my head) that are gone too.
Honestly, if you look at my posts over the past couple of years you’ll find similar rants, probably just over one a year. Vera seems to melt down and start losing devices rapidly for some reason. I then post on this forum “why does vera suck so much”…or something like it, out of frustration. I KNOW I will now lose the better part of a day removing/adding devices then going through all my scenes to fix them too. It’s not the end of the world but it is frustrating and annoying. I don’t think I would have bought an entire house full of switches and outlets if I had known how unreliable this was, I would have created a small network and not become so dependent on it.
I have, with mixed results. Honestly I had kind of forgotten that works and probably wouldn’t have bothered trying, thank you for reminding me. Even if only a few add, at least it’s that much less work.
Looks like I’m going to have to try this. I tried to re-ad a few of them this weekend…failed. Tried to exclude/include…fail. Vera is being extra difficult right now.
So MCV has been predictably unhelpful with responses like “these switches are out of Vera’s range” and when I respond with “they’ve worked fine for the last 2 years and the other switch in the same box is working fine” I then get a response from ANOTHER person asking for the list again (sort of snarky too), as if I’ve been withholding it.
The fun continues now though, now I have scenes not running at all, a couple that run at odd times and one super random thing I can’t even explain. For some reason both my thermostats set them selves to 68 and turned the A/C on. Locally it was in the 30’s last night and I don’t have any scene that tells it to do that…no idea where both the thermostats got the idea we wanted cold air.
I wonder, do you have these problems at the same time for year? Could it be some external radio interference like someone setting up a radio controlled Christmas display or someone with a badly tuned CB/Ham radio/walkie talkie they use at hunting season tramping around the woods or something.
Just considering a new line of thought you may not have considered.
Something happened to my Vera and it lost a number of devices. Support keeps “making changes” to my unit and to re-test. Things have gotten better, but by no means the way they were.
When I reconfigure a Leviton device, it works for a bit (maybe 5-10 minutes), sending instant status to Vera. A bit later, it stops. Looking at the log, when I toggle a switch manually, I get:
ZWaveNode::HandleApplicationUpdate node 134 status 0x84 not expected, polling instead config 1 last attempt 1352995124
I don’t think it actually polls the node.
Immediately after reconfigure, for a while anyway, it used to say something like:
My Vera is in full and complete meltdown mode now…NOTHING works.
After going back and forth with support and no improvement I remembered I had an old but workable back up on my server from almost a year ago. After running it tonight nothing has improved other than now my locks are no longer seen by Vera…can’t wait to see what happens with my thermostats.
So, moving forward I don’t see that I have any choice then to reset my Vera back to factory specs and exclude/re-include my entire network…OR…shop for another product. At this point I’m willing to pay a premium for a stable product.
waynebrady- many thanks for that link in your edit. It just saved my butt as I lost all the nodes. I did do a backup previously which was worthless. Until I saw your post to check the dongle restore.
Thanks again!
While I, thankfully, haven’t experienced issues as bad as this I have and still am experiencing similar issues.
My vera2 will work fine for ages and then all of a sudden, despite restarting/rebooting Vera, will start working extremely slow - taking forever to let you log in - if your lucky enough to be able to log in to the UI. this is while connected to both oocal wifi and remotely. Instances where the unit has created new devices by itself and labelled them “1” to instances where scenes don’t run at the preset times - I.e sunrise/sunset
All this just happens - all works fine one day, the next problematic logins etc. all with no changes / additions / deletion a from the unit.
@Scottf - Actually, I would say that you are experiencing a completely different problem. The parent posts are referring to Z-Wave nodes disappearing. Your post refers mostly(except for self-created devices) to problems accessing Vera from the network.
Based on your description, I would guess that you are having a network connectivity issue. It would explain an inability to connect, slow responses, and incorrect timing(since Vera would not be able to lookup local sunrise and sunset times.).
Check your network. Cabling, switches, restart your router, restart Vera…
[quote=“Z-Waver, post:15, topic:173031”]@Scottf - Actually, I would say that you are experiencing a completely different problem. The parent posts are referring to Z-Wave nodes disappearing. Your post refers mostly(except for self-created devices) to problems accessing Vera from the network.
Based on your description, I would guess that you are having a network connectivity issue. It would explain an inability to connect, slow responses, and incorrect timing(since Vera would not be able to lookup local sunrise and sunset times.).
Check your network. Cabling, switches, restart your router, restart Vera…[/quote]
I know it’s not the same issue described initially hence I indicated this when I first made my reply.
It certainly isn’t a network connectivity issue, I never mentioned an inability to connect. I described an issue whereby Vera would take forever to login and be on a extreme go slow. I can connect and enter my details but then the unit just sits there logging in before you can actually access the UI - and when you can pages only half load with images missing and devices taking forever to respond to commands.
I also indicated that i had restarted / rebooted multiple times and If there were cabling issues I think I would have issues even getting the initial connection to the box to enter my login details.
Comments in the first post like “when is Vera going to suck less” and “when will they build a stable UI” steered me into adding a reply with some problems I had been having with stability.
Sorry that it didn’t meet “your specifications” for an exactly the same sort of problem.