Fibraro Universal Binary Sensor - not reporting Trigger

Community Playground General Discussions
1

Hi since the latest UI update, my Fibraro Universal Binary Sensor is no longer triggering.

I have deleted it, reset it an re-added it to my network. It is there, but the reported variables does not include Trigger.

Under Variables - I have things like Poll OK, and Armed - but no Trigger

Any suggestions?

Rob

2

Can you solve this problem? I have exactly the same…

3

I logged it with Support and not heard anything back…

Only been an issue since the latest firmware…

Rob

4

I also have the same situation.
I reported the problem to Vera support

5

I have the same problem. Everything was fine until 2 releases ago. The last but one release worked but the triggering icon only briefly flashed for one of the inputs and then acted as if it wasn’t triggered. The other input didn’t flash at all yet it still detected the trigger and sent a notification. This latest release doesn’t trigger at all. Tried excluding etc but no good. I even swapped the unit out thinking it might be damaged but the new one behaves the same way. All the 4 temp sensors continue to work perfectly.

6

Finally someone from support said my task. Got access to my Vera. I gave him the link to this thread.

7

Same problem for me. Keep us informed if they solve the problem on your unit.

8

OK - Spent half and hour on phone to support - Steve was very patient - several excludes and includes and triggers later and logs captured - been passed to development to see if anything can be identified

9

Just to say Vera Support have got back to me and acknowledge the bug and hope to have fixed in next release…

Fingers crossed…

10

Thanks for the update Rob. Saves me letting Support poke their fingers into my system :slight_smile:

11

Well done Rob :slight_smile: Any date of the next release?

12

I got just from support link to an older version of FW. Unfortunately, after the downgrade Fibaro multi sensor is still not recognized by the system. I changed to a new module, the system detects it correctly. I’m afraid to install the latest version of FW would not spoil the sensor.

Edit: Is Universal Binary Sensor operates someone on Vera Lite FW version 1.7.541?

13

Doesn’t look like there’s a fix included in the latest firmware release 1.7.1089 unfortunately.
I’ve excluded and re-included but the sensor appears to still not act on the input triggers :frowning:

14

Please Vera team my universal sensors from Fibaro ate useless if you do not fix the problem with the inputs not responding!

15

I got this replay from Vera support:
APR 21, 2015 | 01:04AM UTC
Brian replied:

Hello and thank you for contacting Vera Support.

We are aware of this issue and was already reported to our development team and they are working on fixing it. Once resolved it will be included into future software updates for your Vera controller.

16

A quick test this morning suggests that the 4th June firmware update has still not resolved this fundamental problem. This is very frustrating as my system utilises a significant number of these sensors…come on Support!! Get this fixed please!!!

17

OK - having spent reported this back in March and 30mins transatlantic support call I was told that this was being fixed - Vera internal tracking number VUI-4561

Having been disappointed with the lack of any mention in the last two releases I have chased this up again to be told today…

“The logs you?ve provided were not enough and as far as I can see from the issue?s status our developers are waiting for a sample to test this issue out. As a fix for this issue we can assist you in downgrading your unit?s software to before the 1.7.513”

Disappointing to say the least - does anyone in the same timezone as Vera care to pick this up to try to get a fix released as it really defeats one of the key areas of my system.

Rob

18

I have spent hours on trying to get this to work - has anyone found a solution please. I do have the latest firmware and I assume there is no firmware fix yet? Many thanks tonanyone who can help…

19

Vera promises and promises

1st promise: we support all zwave devices
2nd promise if ui5 supports it ui7 will also
3rd promise we are aware of this issue in ui7 and work on it
4rd promise its a bug and will be resolved in 1st week of October
5th promise I have logged in on your unit and it should be solved
6th promise (today): Please know that the fix for this device was tested with success on multiple Vera units as this it is mandatory before including it into a firmware release. We also have applied it to other customer?s gateways without any issue.

And MONTHS LATER still not working. It worked flawless for 1.5 years on ui5.

Now I promise that i am constantly looking alternatives to vera.

Sorry vera, one time I was in love with you but our relationship turned into the rut.