Every morning, my ezlo plus is fast blinking (twice per second) orange (at least I think that’s the color). In the Reset button & LED Behavior guide, this states that the controller has connection to the Internet but it cannot establish connection with Cloud. What is the problem?
In order to get it to return to the solid blue, I have to unplug it (reboot).
We would like to count on your authorization in order to check your controller’s settings and collect diagnostic log files that would allow us to identify the cause of the disconnections.
If you agree with us checking your controller, please let us know.
I had similar networking connectivity issues due to my Plume WiFi mesh system where the optimizer would juggle clients between APs to optimize performance. After reporting the details to the Ezlo team, they purchased a Plume device and sorted it out for the Ezlo Linux products (e.g. Ezlo Plus/Secure) but the Ezlo RTOS products (e.g. Atom2) never worked correctly so I worked with Plume to disable WiFi AP optimization for my Atom2 devices.
So, are you using a Wifi Mesh solution? If so, you should make sure the Ezlo team knows the details.
Regarding the problem you are having with your controller not establishing the connection correctly, please do the following:
Remove/unpair device #74 aka MBR Wall Switch
Reboot the controller
Try to unpair it again but this time while including the device press the top and bottom paddle 3 times, meaning you will need to start with the bottom paddle and then the top, just repeat that 3 times in a row as fast as you can.
That should include the device with the security feature.
Let me know if the controller continues to have problems.
We checked some of the logs the controller was generating and it was found that this device was increasing the size of one of the logs by 1% every 5 minutes or so, therefore, the controller won’t have space left after a couple of hours and will be stuck.
Please let us know if it performs better after re-pairing the device.
Thanks for the assist. The device had died, not sure how long it was dead so repairing/reincluding it was not an option. I had to replace it.
I have added the new device.
For some unknown reason, it is now flashing once again. Don’t know if there was something done on the server end or not but nothing has changed on my end and yet, it is flashing now.
Ezlo Plus goes light flashing EVERY SINGLE DAY! It will not remain steady blue. What is wrong with this thing. It is really annoying, every single day I have to unplug it and reboot it.