ERGY does not work!!!

Other Devices & Integrations Power Management
#1

I have been unable to get my ergy plugin to function with my vera system. When I click on the ergy link it continually says, “waiting for data” but nothing ever populates. Also, when I click on go to ergy, I get a blank screen. Anyone else having these issues?

(I have paid for the advanced version)

#2

My experience (very little) with the ERGY is that it slows downs the MCV lite drastically. I unloaded it after reading several other posts about it being slow. their support is pretty good, as I simply emailed someone there whom directed me to a support personal who was able to answer the questions I had, but i still un-installed due to the Lag it put on my MCV lite
hope this helps some… as this is my first post on here!

#3

[quote=“jamminred, post:2, topic:172794”]My experience (very little) with the ERGY is that it slows downs the MCV lite drastically. I unloaded it after reading several other posts about it being slow. their support is pretty good, as I simply emailed someone there whom directed me to a support personal who was able to answer the questions I had, but i still un-installed due to the Lag it put on my MCV lite
hope this helps some… as this is my first post on here![/quote]

I absolutely agree with you.
Many users have issues with this plugin.
I had it on my Vera lite for about a week until my unit started crashing (LUA restarts every 10 seconds)…
Deleted the plugin for good and everything was fine.

#4

I had issues originally with Ergy on my vera2 as it would not let me create an account. As stated, ERY support is very helpful and we finally tracked the issue down to IE8 incompatibilities. Using Firefox resolved the issue and it worked fine ever since. No issues so far on the Vera 3 either.

#5

Received this message from the good folks at ERGY

In order to perform maintenance that will improve your ERGY application, the service will be unavailable from approximately 8:00 AM until 8:00 PM Eastern Daylight time on September 27, 2012.

#6

[quote=“ehillis, post:5, topic:172794”]Received this message from the good folks at ERGY

In order to perform maintenance that will improve your ERGY application, the service will be unavailable from approximately 8:00 AM until 8:00 PM Eastern Daylight time on September 27, 2012.[/quote]

I got that same email to, I am very tempted to re-install the application to see if any actual improvement were made. I really hope they have fixed the major security flaw, in which they have basically no security on the data transmitted to them.

#7

There were two security problems previously.

The first related to transmitting your data in clear-text, using HTTP. They’ve since marked this as addressed.

The second related to the transmission of ALL of your devices to their servers. This included devices that had no bearing on power management/monitoring, and is a non-disclosed breach of privacy.

There has been no updates on the second, data-privacy related issue, since early July when they commented that the first issue had been addressed.

#8

Wow, I did not even know about this one, Scary, Very Scary! In these days, there is no excuse for such, Has ERGY made any statement about this? I want to eventually go full control, and since I dont know their hiring policy or How they keep this info on their servers, I will wait until this has been addresses formally before using ERGY and even if they do address it a lot of trust has been lost. I dont need a disgruntled employee or a leak in their system to give criminals access to door locks, garage opener and anything that would allow access to my home.
all it takes is one hacker or mad employee and all data on my home could be for sale on the web. at least thats how I see it

#9

Has ERGY made any statement about this?[/quote]
Not that I’m aware of, but its also not clear if they’ve been told to address it by MCV.

They do have an account here, but don’t chime in much. I have an question I posted in response to a comment and it was never tackled.

On the plus side, the built in graphs (MCV) still work just fine, and the dataMine plugin handles the bigger need, so it’s not clear if ERGY is needed anyhow.

#10

I have abandoned my ERGY / AEON / Smartswitch project since it still does not do what I need. I described what I had in mind on another thread:
http://forum.micasaverde.com/index.php/topic,9447.msg62692.html#msg62692

#11

The energy usage provided by this tool is total nonsense.

My whole house is powered by 220v service. Clamp 1 is on Phase A, Clamp 2 is on Phase B.

In the pie chart, the whole pie should be the total power consumed by my house.
The power consumed by the whole house should be equal to what is being consumed on Phase A plus Phase B.
The power consumed by the refrigerator is part of one of the two phases. The program should know this so that it can measure the load dynamically.

The power consumed by lights is constant when the particular circuit is turned on. The program should probably know which phase each light or outlet is on.

Some (vampire) loads are permanently connected to the mains and draw current all the time. For example my doorbell transformer, the receiver on my garage door opener, the clock on my microwave and my stove, my dishwasher?

Can someone verify my configuration. The graphs presented are still totally meaningless.

#12

I think the pie you are showing from the [tt]Usage[/tt] tab, is the legacy, non-Ergy energy display feature. I believe one of the reasons to move to Ergy integration was to have more detailed control, such as selecting a whole-house power metering unit.

Attached is a screen shot of the [tt]Ergy[/tt] tab. The way it appears to work, is that whatever you select as whole-house metering source, is shown as [tt]Total Power Demand[/tt]. The pie chart shows the individual sources, and labels the balance (of the sum of sources and the total power demand) as [tt]Other[/tt].

[size=8pt](Note: in the screenshot, I removed the labels from the various individual sources, except [tt]Other[/tt].)[/size]

#13

Ok … A while back I did not see the value in subscribing to the ERGY program. The monthly fee would cost me more than what I could save with it.

I tried to register. It tells me that it knows my e-mail already. Then the site does not properly send me a link to reset my password etc. So I now try a series of passwords that I might have used for this site. I guess it. I’m now logged-in, but the display flashes while continually re-loading the web page. See attachment below.

#14

I actually revisited this myself yesterday, when I saw your post, and stuff started working. Sort of.

Previously, when logging in I got the ‘Your session has expired’ thing. I happened to go the Ergy website first, and logged in there. You can see basic usage there. Then I tried the embedded stuff in the Dashboard and got readings there too. I had to hack the TED device instances in Vera to get it to show up as a whole-house power source.

After that, I took the screenshot. It’s the free / Lite version of Ergy. Looks like the upgraded plans are a couple of bucks a month.

#15

How did you “hack” the Ted5000 code to make it a whole house meter? Would it be good to see if the maintainer could update with this?

#16

Has anyone had any luck even contacting ERGY lately? I had (stupidly) subscribed to their 3 year service when they had a $20 special. Now, I can’t even get to any account information and emails to their support go unanswered. I’ll take the $20 hit as a lesson learned but I want to remove my account so they don’t started charging me again in the future for this “service”.

#17

I’m able to log into my account, and see the account information. (I’m not currently running the plug-in, so can’t tell you if the dashboard is properly updating; but it does seem to show old data.)

I’ll have to look at it. I believe I didn’t edit the code, but just added a kWH variable (which, agreed, the code should do, if this is indeed what is missing).

Edit: continued here.