I recently bought a Vera Lite that came with UI6. After experiencing a lot of issues, I decided to downgrade to UI5. That worked OK, and I was working out some of the kinks, when all of a sudden I was back on UI6. Apparently, it automatically upgraded itself.
Does anyone know if there is any way to prevent this?
Update: I spoke to Tech Support (for what that was worth). They said that there is a “forced upgrade link” on my account that someone would have to remove - but all of the techs that can do that “have finished their schedules” (and it’s 10:45am in California… mmmmkay). They will try to have it done tonight or tomorrow.
Or I am completely wrong! I thought they were in France, but I suppose I could be mistaken.[/quote]
Well on GetVera.com they have only the Hong Kong address listed.
If you look under Carreers they show two locations one is the hong kong office and one is in Romania.
I haven’t found a France or a California address, not to say they don’t have a call center or calls forwarded from a California location.
With that being said tho if you look at the phone number on their website
Phone: +1 (866) 966-2272
Hours: Mon-Fri 12:00am to 6:00pm Pacific Time Zone (UTC−8 )
It shows pacific Time which goes with the California theory.