Dongle recall

Community Playground General Discussions
1

Is dongle recall program now officially over? I know the program was temporarily suspended few months ago, but then restarted.

I am trying to follow the official instructions, but having some issues - first of all, the price mentioned on the forum is $45, while the quoted price while shopping is $65. But even with that, I’m not able to make a Google checkout, as it is not available as a payment option.

I have tried sending few PMs to MCV, but so far haven’t heard back. Hopefully I can get some feedback on the forum. Thanks.

2

Hi denix,

The replacement dongle program is not closed. Please send a trouble ticket from your Vera when you have troubles with your dongle and state this in the textbox. If it’s indeed a defective dongle, we will change it.