Hi All,
Having an odd day today.
I have noticed last night and this morning that a device keep appearing on my Vera!?
I have RFX plugin Beta 2 installed for lightwave RF kit but have this set to “0” for auto detect to ensure I don’t get other devices auto added. I have toggled this just to ensure things are set correctly.
I delete the device by clicking on the trash can and then do the Vera dance but it comes back almost instantly? It is listed as an “_Appliance Module”
What gives? where is this coming from?
What does it show on the Advanced tab? You should get some clues from the Controlled via, altid and id_parent fields.
Hi RexBeckett,
Thank you for the help.
Controled via = Zwave
AltID is 52
and parent ID is 1
but these do not seem to match with anything?
OK so Vera thinks you have a Z-Wave device on node 52. Do you have normal devices on similar node numbers (E.g. 50 - 55)? Is there anything in manufacturer or model? What happens if you click the on or off buttons?
Have you had a device fail at some point? I have seen defunct devices reappear after being deleted because they are still in the Z-Wave chip’s device table. There are some tricks to flush them out but, whatever you do, do not click on Reset Z-Wave network or you will lose all your devices.
Manufacturer and model are blank?
I have had a device fail recently (simple on off switch) and it has been unplugged but not removed from the mesh - I need to exclude, RTM, replace.
Looking at EventWatcher - list of devices, I can’t see any other devices with a node ID within 5up or down of 51? closet are 45 & 59
I have clicked the on and off buttons and nothing happens and the state never changes? EDIT: actuality it did eventually turn on!!?? so it is appearing to work?
I have now removed the device that was not working and the device not wanted keeps re-appearing - so how do I flush out this device?
I haven’t tried it but see this method.
Hi - thanks for that - seems an odd solution but will try now. thank you.
no good for me sadly - I delete each time it appears as soon as it appears and in time it just pops back again. 
this along with other issues is making me think I need to reset my whole zwave network and device and reconfigure everything…but that will easily lose me 2 solid days…
I have also seen a method where after you delete the device, and before restarting Vera, you reset the Z-Wave chip using SETUP → Z-Wave Settings → Advanced → Reset Z-Wave Chip (Go). Be sure that you only reset the chip and not the network. I would make a full backup - including Z-Wave - before trying this.
If it still pops-up, I would say you have a real device out there somewhere - or one with a very odd fault…
Any chance of shutting down most circuits in your house, and deleting the device; this has worked for me multiple times? (Or take Vera away from the house (i.e. relatives/friend/work/etc.) and try.)
I have also seen a method where after you delete the device, and before restarting Vera, you reset the Z-Wave chip using SETUP -> Z-Wave Settings -> Advanced -> Reset Z-Wave Chip (Go). Be sure that you only reset the chip and not the network. I would make a full backup - including Z-Wave - before trying this.
If it still pops-up, I would say you have a real device out there somewhere - or one with a very odd fault…
thanks - still no joy sadly. problem here seems that once device is removed it states it is waiting for job to finish. when it finishes it says unit busy and at that point the device then re appears again so as such there is no way to reset the chip after deleting the device before it is recreated.
Any chance of shutting down most circuits in your house, and deleting the device; this has worked for me multiple times? (Or take Vera away from the house (i.e. relatives/friend/work/etc.) and try.)
hmmm you mean shut down all power bar one electrical circuit for example - use that power to power vera and router and then try deleting device? seems odd that an electrical circuit would effect a device presence - has this happened to you? worth a try for sure. thank you for the suggestion.
Exactly. The idea is that this is a quick way to power down all your Z-Wave devices, so it is impossible for them to respond in any way. When using the trash can on a Z-Wave device, you want Vera’s GUI to forget about it, but also the Z-Wave chip needs to remove this device from its database. The Z-Wave chip will refuse this if it somehow ‘thinks’ the device is still present in the network. Thus, when Vera has removed the device from the GUI, reloads and subsequently queries the Z-Wave chip for the current device list, the device will reappear.
If you know which device to remove, you would have properly excluded it, or unplugged it and put it in the bin. But like you, I have had situations where I had no clue which device was causing the issue. Shutting down as many devices as you can minimizes the probability of the Z-Wave chip (thinking it is) seeing the offending device. Or so the hypothesis goes.
This has taken care of phantom devices on multiple occasions for me.
(Of course it would be nice to know what really triggered the situation / what was going on. I don’t know. One operator error I can think of is duplicate nodeID’s.)
Hi @oTi@,
Thank you for that - i will try that as it is certainly persistent. glad to hear you have had a similar issue before as at least it makes me feel like i am not the only one who gets these special little quirks!
I think it best to move the vera unit to another location so will take to work or similar and do as you suggested.
Thank you again and I shall report back with how i got on in due course.
I moved the unit as discussed and have removed the device - so far it seems to be staying away but the real test will be if it reapers when I place the Vera back where it should be. Hopefully it will stay gone.
Thanks for the feedback. My understanding is that Vera reads the database in the Z-Wave chip when the GUI reloads, and that will cause devices to reappear in the GUI if the Z-Wave chip did not actually remove the device from its database. So I’m hopeful it will stay gone…
Me too ;D
Will post back later today with an update.
SOLVED ;D
Thanks again @oTi@ your help really appreciated. As stated fix was to take vera unit away from mesh, do manual deletion, refresh and ensure all is gone and not coming back as before, move vera back to normal circuit.