CT30 Thermostat and Vera2 -thermostat looses it connection to Zwave

Other Devices & Integrations Climate Control & Temperature Sensors
21

Well your 10 pound hammer would be THE last solution ::slight_smile: ::slight_smile: ::slight_smile:
It sounds like there might be something else going on if you loose communication with multiple devices.
Try assigning a manual route to the devices that loose connection and see if that helps!

Flo

22

[quote=“frichter09, post:21, topic:170712”]Well your 10 pound hammer would be THE last solution ::slight_smile: ::slight_smile: ::slight_smile:
It sounds like there might be something else going on if you loose communication with multiple devices.
Try assigning a manual route to the devices that loose connection and see if that helps!

Flo[/quote]
Have been trying to figure out how to assign manual routes for sometime now. I’m petty au-fait with traditional IP networking but I have to admit the z-wave stuff leaves me alittle baffled. What would be the notation for a manual route?

23

Go to your device options.
There you will see a manual route box. I have mine set up so it always talks to Vera directly (Vera is ID 0).
See the attached picture.
Hope this helps, how far is your thermostat from Vera?

Flo

24

Also, there is more info here: http://forum.micasaverde.com/index.php/topic,6898.msg44456.html#msg44456

25

My CT30s are (about) 25 and 35 feet away from Vera. I had read that post and tried several combinations of devices nearest the CT30s without much luck. I didn’t try using “0”. Will give that a go. Thanks again Flo.

26

Another thing.
When you specify the route, don’t put in the device ID on the top left, you have to use the other ID listed :slight_smile:

27

[quote=“frichter09, post:26, topic:170712”]Another thing.
When you specify the route, don’t put in the device ID on the top left, you have to use the other ID listed :)[/quote]
Hi Flo, thanks for all your help. I set a manual route of “0” on the CT30’s, set the polling interval to “never poll” and created a scheduled scene to poll the CT30s every 30 mins. Its been about 5 days and so far I haven’t had a reoccurence of losing communication with the CT30’s or any other z-wave device. Might be too early to celebrate but things looks very much better.

28

[quote=“M.E., post:27, topic:170712”][quote=“frichter09, post:26, topic:170712”]Another thing.
When you specify the route, don’t put in the device ID on the top left, you have to use the other ID listed :)[/quote]
Hi Flo, thanks for all your help. I set a manual route of “0” on the CT30’s, set the polling interval to “never poll” and created a scheduled scene to poll the CT30s every 30 mins. Its been about 5 days and so far I haven’t had a reoccurence of losing communication with the CT30’s or any other z-wave device. Might be too early to celebrate but things looks very much better.[/quote]

Thanks for the update!
It looks great so far… keeping my fingers crossed.
Let me know if there are any issues in the future.

Flo

29

I have not been back to these posts in a while and I continue to have the CT30 thermostat loosing the zwave connection issue. I have lived with this for about two years. I have checked the firmware versions and I have version 1.7, they are in fact all paired with the cwire. Has anyone who has had sucess in the workaround done so on thermostats with firmware other than v7.4? Going into another winter it is impossible to live with this situation. I was going to add a zwave relay module programmed to pulse the power (and not use any batteries in the thermostats) to the thermostats on a nightly basis becasue this seems to keep the thermostats alive. The only alternative would be to dump these devices… this has been the very worst part of using the zwave system! Radio thermostat has been totally unresponsive to me. Also, does anyone know if it is possible to reflash the zwave radio modules with the most recent firmware and how to do so? Thanks for any help here!

30

How frequently do you lose the connection? Have you tried running one of the thermostat on batteries?

31

I have not run any of the thermostats on battery only… I checked today for the firmware version which is 1.7 and they are all paired with the c wire. Despite the fact that the notice from Radio Thermostat says it is version 7.4 that has the problem, they also say that ‘subsequent’ firmware versions are fine… so maybe what they did not say is ‘prior’ firmware versions are also a problem. Tonight I will excluded and once again pair the four thermostats I have in the system on battery, then add the ‘c’ wire and give it a try… I have nothing to loose. Since I have been having this issue (2 years), I purchased and installed a Nest thermostat, which I think is the best thermostat technology I have seen in 25 years… I would change them all out but I do not want to drop another $1000 into my system. I appreciate anyone’s help and input!

32

I had the jammed network issue. I did the work around (set up as battery then added C wire) and it been working well for 3 months, I also have two CT100 other than the battery symbol both Ct30 's and Ct100’s seem to privide the same functionality (i thoughI might not get teperature status on the battery units).

Richard.

33

Did you change the polling interval? I see since it was paired on battery the polling interval was set to 10800, obviously to conserve battery power… I changed that to 60… are there any other settings that should be changed because it is now on ‘c’ wire and not on battery even though the device thinks it is? Thanks so much for your help!

34

Can someone tell me how to pair the CT30 with a vera lite. What button needs to be pressed on the CT30 when the vera lite is in pairing mode? Also, is there an easy way to tell if I even have the Z-wave module connected on the CT30? My alarm company actually installed these to connect to their system, but I’d rather pair it with my vera lite if possible. I saw the CT30 can also use wifi, so I’m not sure if that’s what they did when it was installed or not.

35

Anyone?

36

There should be an icon that looks like a radio mast on the screen top-left below the clock. Can’t quite remember what it says but something like “Link” or “Mate”. Once your VERA unit is in “include” mode touch the icon, that should “pair” it. Personally I’ve never managed to get the thing to mate with “one-touch”, generally it takes two or three touches before VERA indicates its paired! If your having trouble getting it to mate you might try “un-mating” first… same process except VERA has to be in “remove” mode.

If you look at the back of the CT30 you will know whether it has the z-wave module or not. I believe theres a plugin on apps.mios.com for CT30s that use a WiFi module.

37

I did the work around for the CT30, it worked for two month but seems to have locked up again, so maybe the work around does not permanently fix the problem… Network has not jammed/flooded yet though (Othet Ct30 and two CT100’s are still working.)