Controller switch from veralito to veraedge

I’m trying to move my system to run on veraEdge now but ran into some issues with backup/recovery.

Whenever i try to restore my network from backup it doesn’t pull the devices. Actually i think it did once but they all disappeared after half minute. Am i doing something wrong here?

I’m going to settings-backup-upload-restore.

[quote=“anking, post:1, topic:189983”]I’m trying to move my system to run on veraEdge now but ran into some issues with backup/recovery.

Whenever i try to restore my network from backup it doesn’t pull the devices. Actually i think it did once but they all disappeared after half minute. Am i doing something wrong here?

I’m going to settings-backup-upload-restore.[/quote]

What instructions are you following. I know in the past you couldn’t do a simple restore as the software and the Z-wave chip are different (Z-wave Plus) so there was more steps involved. Have you searched the forum for a good set of instructions on the change over?

[quote=“integlikewhoa, post:2, topic:189983”][quote=“anking, post:1, topic:189983”]I’m trying to move my system to run on veraEdge now but ran into some issues with backup/recovery.

Whenever i try to restore my network from backup it doesn’t pull the devices. Actually i think it did once but they all disappeared after half minute. Am i doing something wrong here?

I’m going to settings-backup-upload-restore.[/quote]

What instructions are you following. I know in the past you couldn’t do a simple restore as the software and the Z-wave chip are different (Z-wave Plus) so there was more steps involved. Have you searched the forum for a good set of instructions on the change over?[/quote]

I looked over the forum and found these instructions:
[url=http://support.getvera.com/customer/portal/articles/1840697-upgrade-from-ui7-on-veralite-or-vera-3]http://support.getvera.com/customer/portal/articles/1840697-upgrade-from-ui7-on-veralite-or-vera-3[/url]

I guess I didnt have my controllers close enough so the devices will copy.

I got them right next to one another & now all my devices are copied, hovwever they all shown as “Cant Detect Device”

I left it sitting for a day thinking that controller will pick them up but no luck. Is there anyway i can fix this without reconstructing the entire network?