Connecting VeraEdge to a Verizon Jetpack WiFi hotspot

Trying to set up a monitoring system on my boat using VeraEdge and a WiFi hotspot. Set up VeraEdge on my home computer works both wired and wireless. when I tried to change over to ‘Through a WiFi access point’ a message came back “No relay found” Vera can see the hotspot, just won’t connect. Also when I tried to connect to laptops, the Z-wave light never comes on and I get the same “No relay found”.
Any help would be greatly appreciated Thanks