Unable to connect to system unless I am on home network. No connection when I turn off wi fi. Have not changed any settings. Help
Only able to connect using app. Unable to connect via the regular web site. (says its offline)
Hey there,
Are we talking about a VeraSecure with 3G/4G backup enabled? or another method of 4G connectivity?
Please log a ticket with our Customer Care team and they will surely give you a hand with this. But please make sure you give them all the details you can.
Contact details in my signature.