Cant view (archived) camera snapshots which were created on trigger event

Other Devices & Integrations Door Locks & Sensors
1

I added a generic chinese Ip camera (other camera wizard) entered the snapshot URL. When I added it to my vera lite UI5 I had picture during the test image button. Also live video works when watching through vera, but I cant view any archived snapshots or see any images which were taken during a trigger scene. If i go to the alerts section and I try to view any snapshots, none of them show any images. just a small red X like there was no image.

Viewing the webcam live over web browser or through the autohomation mobile android app works fine.

Any ideas?

2

Did you enter the IP camera MAC ID in your camera advanced tab. You must have that or none of your clips will get archived.

John

3

[quote=“jwiz, post:2, topic:171776”]Did you enter the IP camera MAC ID in your camera advanced tab. You must have that or none of your clips will get archived.

John[/quote]

yup i did that. otherwise i get no archive available message when there was no MAC ID.

4

upgraded firmware.

now got it working. problem was i entered local ip adress of camera. now i used external dyndns and it works. pics are saved on archive