Can't login

I am trying to change locations with my VERA3, which in this case means a new router with a new IP address. When I try to connect using cp.mios.com, I do not get any response. I tried to go back through the setup and start from the beginning, so I went to micasaverde.com/vera3. I am on the same LAN when trying this setup. I get a message that says “attempting to connect to 300…” which is in fact my Vera number. But at the same time, I get a windows security pop up screen asking for my username and password. I have tried every name and password I know to no avail. After 3 times, the bos disappears and I get an error saying that it can’t connect. I have tried the password on the bottom of the box along with root as the username. This does not work. I have tried the account username and password that use to work for mios.com, and this doesn’t work either. I can however, use the root and the pwd on the bottom of the unit to ssh into the Vera. This is very very frustrating, can someone please help as I need to change this router soon and I can’t do it until I get this fixed.

:-[

root and the password on the bottom of the box are for SSH only. The login for cp.mios.com should be the same as you set up and will not change unless you change it on that web site. I think what may be happening is that when you change the router, it takes a bit of time for the Vera to identify itself to the cp.mios.com web site.