Can't download backup from findvera service

Nice, i reset my z-wave network without warning. pushed the wrong button.
now i wanted to use the backup file from findvera.
It is impossible to download any backup.

now i lost all my devices, please help

see screenshot (dutch)

I put a confirmation request in web UI for reseting Z-Wave network.

As for downloading backups, seems it was a problem with some versions of Internet Explorer over https.
I patched it, please try again and confirm if it works (it should work with any browser).

Thank you, i can download my backup.

only the backup will not solve anything.

I re-updated to firmware 862 to factory defaults because nothing worked anymore. i restored my backup (from the same firmware 862) but it did not set eveything back. so i still have to start over again (from scratch)

i think the backup option needs some more attantion in the future.

But thank you for your help