Can't connect remotely w/SQ Remote to my Vera (UI4)

Apps & Remote Access Unmaintained
1

Hi,

I’m running SQ Remote 2.1 and keep getting errors whenever I attempt to use the app from AT&T’s 3G network (i.e. while I’m not home, so “remotely”).

The error message I get is:

“Unable to connect to ,0,Error: server error”

Isn’t remote access (i.e. access from another network than the one the vera2 system is on) supported?

2

Yes it is, have you set up the user name and password in the settings
and have you purchased the premium features?

If you have any problems, please raise a ticket at squareconnect.com.

Regards,

Mat

3

Done now, thanks.