Cant Access Veralite

Hi,

We had a powercut today and when power was restored veralite came up not problems and everything was fine, however I had noticed that as I was using DHCP my IP address had changed. To prevent this happening again I thought I would go and change the settings to static so went ahead and changed the WAN IP to 192.168.0.80 and also the LAN IP to the same. Now it looks as though I should not have changed the LAN setting as I can no longer access Veralite locally or via cp.mios.com.

I have tried putty but dont have the password and cant access the device anyway to get it.

I have also tried connecting my PC directly to Veralite and tried on both 192.168.0.80 and 192.168.81.1 as the LAN IP was set to this previously.

When connected via the router I can Ping 192.168.0.80 but thats it.

I would rather not reset by unit as I am not sure if my config is backed up and cant even access that to find out.

Does anyone have any idea as to how I can restore the network settings back to DHCP without resetting?

Thanks.

I don’t think you have many options. If you cannot access the unit via IP then I think a reset is necessary. Even if you have not made a recent local backup, there should be one on MCV.

Unless you are desperate to fix it now, wait to see if anyone knows another way to restore communications.

I have got a similar problem, but i cannot even ping my Vera. I had the following from micasaverde support, which might help you as you can still ping your Vera. It did not work for me, as i have no ip access at all. But maybe it’ll help you

first, set your PC to a static IP, see steps below. Connect your Vera direct to the PC via ethernet.

Below you?ll find more information on how to set a static IP address to your computer.
In Windows 7
Open Control Panel
View by: Large icons → Network and Sharing Center
View by: Category → View netork status and tasks
Click on Change adapter settings
Right click on LAN connection to Vera , then click on Properties
Highlight the Internet Protocol Version 4 (TCP/IPv4) item, and click on Properties
In the IP address field enter 192.168.1.2
In the subnet mask field enter 255.255.255.0
In the Default gateway field enter 192.168.1.1
Click OK
Click OK Again
In Windows XP
Open Windows Start menu.
Open Control Panel.
Classic view: Open Network Connections
Category view: Select Network and Internet Connections, and then Network Connections.
Double-click on your the LAN connection to Vera.
Click Properties.
In the General tab, highlight the Internet Protocol (TCP/IP) item, and click Properties.
In the IP address field enter 192.168.1.2
In the subnet mask field enter 255.255.255.0
In the Default gateway field enter 192.168.1.1
Click OK
Click OK again
In Mac OS X
Open the Apple Menu(Top left corner of your screen)
Click System Preferences
Click Network
Click the Locations dropdown and select Edit Locations
Click the plus sign and call your new location ?Vera system Troubleshooting?
Select ?Ethernet? from the list on the left
Select ?Manually? from the Configure IPv4 dropdown
Enter 192.168.1.2 in the IP address field
Enter 255.255.255.0 in the subnet mask field
Enter 192.168.1.1 in the Router field
Hit ?Apply?

then, follow the steps below:

How To restore Vera lite

  1. Connect your computer directly into the LAN port on the Vera lite unit
  2. Plug the power adapter in Vera and when the blue light starts blinking, press and release the reset button
  3. Put a static IP on your computer (192.168.1.2) and the gateway 192.168.1.1
  4. Open a command prompt and telnet into the unit: telnet 192.168.1.1
    Run these commands:
    flash_eraseall -j /dev/mtd7
    sync
    echo b > /proc/sysrq-trigger
    Note: If you cannot telnet to the unit you will need to install the telnet client. Windows 7 : From Control Panel > Programs and Features > Turn Windows Feature On or Off >and check the Telnet Client box to install it .
    Now the Vera unit should reboot and you should see it booting up. It might take a couple of seconds, first the LED should be solid red, then green, red and after that it should boot up
  5. Change your IP address back on automatically or 192.168.81.2 and gateway 192.168.81.1
  6. Check that the Dashboard loads on 192.168.81.1 after all the LEDs are on and solid

Thanks both.

After trying everything I thought I would bite the bullet and reset. It wiped most things away but I restored the latest backup for which it looks like 1 is taken every night by default and hey presto everything was back as it was previously and back to normal :slight_smile:

I have just now set the static ip on the router with the MAC address so that I can guarantee it stays on the ip I want it on even though it uses dhcp.

Thanks.