Does anybody know how to get the RF9534-N paired? I’ve attempted to reset the RF9534 Dimmer by following the instructions here. I’ve also attempted to follow the Cooper Wiring instructions here.
I’ve contacted Customer Service just today but haven’t heard back yet. I know this isn’t on the Supported Hardware list, but does it sound like a faulty product or have any of you had issues with this? I’ve tried resetting with the Vera dongle, but so far nothing.
Thanks to anybody who can point me in the right direction.
I haven’t had any trouble with my Cooper devices pairing. Since you’re having trouble with Intermatics as well, I’m beginning to wonder if it is a dongle problem. Does your dongle work with any of your devices? If not, buy a new one and see if it works.
Buy a new dongle?? I just paid $300 dollars for this unit, it wouldn’t really make sense to buy a new dongle now. But to answer your question, no - none of my devices work with the dongle. I’ve tried it with the HA01, HA06, RF9534-N, and even tried controller pairing with the WDHA-12 (which does find my HA01’s just fine).
Tech support (moderator, anybody), is there some way to update the dongle or will you guys send me a new one if this one is hosed?
Or better yet call/email MCV tech support. This is a discussion forum and is largely populated by customers like you. Although, MCV reps are available on the forum from time to time, you would supposedly get help faster, if you contact them directly.
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