[quote=“Aaron, post:25, topic:187238”]Mark,
Looks like a few people have made the device work almost 100% in UI5. It would be nice if you can make a plugin for it, minus functions that TRULY requires ‘plus’. Most of us don’t see Vera adding any value these days. The easiest way for you t do so is to support new devices that many of the users want via UI5.
Many (I suspect a ton) of us are not moving to UI7 …
a) We simply don’t see it as stable
b) Many frequent reports of UI5 functions that no longer work in UI7 and I often see posts of ‘was working, now broken’, with every new UI7 build.
c) Does not add any needed functionality over UI5… user built plugins like AltUI, PLEG, SmartSwitch, MultiSwitch, etc are 10x better than the UI7 interface and work great on UI5
As you can see if you read the forums… many of us have filling Vera’s shortcomings by using user plugins and done things like: purchased/integrated Wink hub, OpenHAB, ISY, etc.
This is a clear sign that Vera is not doing making strides to keep the user base happy and locked into the Vera platform. If you want to keep your user base, you need to add value.
Interested to see if you will integrate this. I will be buying one to test and I suspect my Wink hub will support it. I’d like to not need a workaround, and to have it in my Vera directly.[/quote]
[quote=“Marc Shenker, post:30, topic:187238”]Aaron, Like I said, we have not done anything to UI5 in over two years, any new functionality has come from users developing plugins. The issue with things in UI5 not working in UI7 is not one that we can help. We have published and created tools for plugin authors/developers to update their plugins so that they are compatible and we have even offered them a free VeraEdge to test with but we cannot make them do it. We are working diligently at natively integrating more and more things into the platform but understand that Rome wasn’t built in a day. More and more gets integrated with every Firmware update. We also continue to add additional functionality and features that UI5 users can’t take advantage of like geofencing and others and we will be introducing more later on in the year.
If your Vera system is functioning the way that you want it to and it does what you want it do, I’m not going to try to convince you to switch. If it aint broken don’t fix it. If at some point you decide it’s time to make the switch we are here to help, me and our entire Customer Care Team.[/quote]
Mark,
I understand that UI5 has not been updated in years… My ask was not to update UI5. My ask was that you provide assistance (plugin, whatever) so UI5 users could make it work properly. I suspect that this would be easy for an expert in your system (Vera devs) given that the user community has seemed to get it 80-90% working. I sure hope it would not take updating libraries or the kernel. Seems like it does not, right?
Move to UI7? Sure… I and many, many others are waiting for it to be stable and provide usable function beyond UI5 - which it gives neither according to all the posts. You state 1 thing that is “new” - Geofencing. All feedback I’ve read says it does not work properly, and you know this as you commented on a post outline a lot of the issues. It is still only working for 1 phone? funny.
All the UI7 comments are similar to:
“Unstable, I had to go back to UI5”
“Every new build breaks something they just fixed or something else in core functionality”
“My Vera Edge came with UI7 but it was unusable, I put on UI5 and much happier”
I’m waiting for comment like:
"UI7 is much better than UI5 in so many ways, let me tell you… "
“Man I’m glad I moved to UI7”
“The Vera team has really got it right now”
Vera team seems to think that no one understands product development outside of your team. I have worked in product development (hardware & software) at Dell, Microsoft, and others. I’m currently a Product Category Manager and Chief Technologist at HP… I understand product dev fairly well.
I’m not complaining because I want Vera to fail… I’m hoping they don’t but since the launch of UI7 there has been very little visible/tangible progress. Bug fixing a launched software version that was in Alpha, to Beta in a year is pretty lackluster. Releasing a Vera Edge, which was not a step forward either… and not necessary as Vera 3 is just as good.
Strive to make progress that your COMMUNITY thinks is progress. What you think is progress is not as important as what your customers think it progress. (unless you don’t need money)
BTW… Rome, by experts estimates, took approximately 1,009,491 days (2764 years) to build. Vera launched UI7, approx 1.2 years ago in beta & almost 1 year ago (Aug 2014) to RC. Yet all the users that have posted still seem to consider it beta. So you are saying 2763 years more until UI7 is stable? 